Payment & Refunds Advisor
Temporary, Full Time 5 out of 7 Days per week
Location: Morley, Leeds
Payrate: £11.44 per hour
Contract Length: 3 Months (Potential to be extended)
Mpeople are currently seeking Payment & Refund, Customer Service Advisors on behalf of our client based in Morley, Leeds. This is a fantastic opportunity to secure a unique and exciting role with one of the UK's top 4 supermarkets that provides multiple benefits and great career prospects.
The Role:
This position is responsible for creating refunds into customer accounts. You will be in a dedicated team, working towards the goal of delivering exceptional customer support where necessary. This role requires excellent attention to detail and effective communication. You will need to be compliant and always adhere to process.
Key Responsibilities:
- Ability to follow Company Processes.
- Foster a culture of vigilance, accuracy and continuous learning within the team.
- Have an eye for detail.
- Handle sensitive information.
- The ability to work across multiple systems and processes.
- Comfortable in handling different workloads throughout the day.
- The ability to be flexible and support business needs.
- The ability to perform well under pressure.
- The ability to uphold the highest ethical standards in all interactions.
You will need to be available immediately to register with us, interview at short notice and start the new role as soon as possible.
Please note that MPeople recruitment cannot always respond to all applicants due to the high volume of CV's received on a daily basis. Should you not receive a response within 5 working days please accept this has not been successful. Mpeople wish you all the best in your job search.