Client Support Specialist
A leading digital assets firm is looking to hire a Client Support Specialist.
You would be responsible for:
- Providing 1st line support to clients
- Onboarding new clients
- Triage technical issues and implementing fixes where no coding or infrastructure set up is required
Therefore, they are looking for candidates with experience in the following:
- Client service or onboarding experience in Crypto, FICC or equities
- Experience of electronic trading environment - understand the type of messages and general message flow
- Experience working with market data feeds
- FIX messaging, Rest API or Websocket exposure/experience a bonus
This role can be based in London or Dubai. If you are living in London, you must have right to work in the UK.
Client Support Specialist