Role: CNC Service Engineer
Location: Sheffield (West / South Yorkshire)
Salary – up to £40,000 DOE
We are recruiting a CNC Service Engineer to join our client in this exciting opportunity. They are expert leaders in supplying CNC machine tools covering many sectors such as Aerospace, Oil & Gas, Automotive and more.
Been a customer centric organisation they ensure that all requirements are always met as their number one priority. Working within two facilities in Yorkshire and the Midlands they ensure that no location is off limits!
The Role
We are looking for a strong background in service engineering with a mechanical background, machine tool products and operational minded. The role will consist of working around the rejoin of West / South Yorkshire Derby and the Midlands supporting all aspects of the role.
Main Duties
- Servicing and maintaining our ranges of Machine Tool products
- Attending faults, diagnosing problems, and rectifying machines. Replacing parts, as necessary
- Liaising with Technical support, Service Management and Customer Services
- Undertaking planned maintenance of machines
- Identifying parts required and order via Service/Spares department
- Explaining machine faults, findings and repairs undertaken to customers
- Good understanding of the needs of our customers
- Providing great customer service and achieving high customer satisfaction/ feedback
- Identify sales opportunities and pass these onto the Sales department
The Ideal Candidate
The ideal candidate will possess a blend of Mechanical and Service expertise (Ideally 5 years+), creative problem-solving skills, analytical minded and a collaborative spirit. A commitment to excellence, continuous improvement, and a proactive approach to challenges are essential for success in this role. Furthermore we are looking for someone who displays:
- Mechanical engineering apprentice trained. Manufacturing engineering / Machine Tool background
- Basic electrical knowledge
- Working knowledge of hydraulic and pneumatic systems
- Good understanding of the needs of our customers
- IT literate
- Up to date industry knowledge and working with H&S legislation
- Full, valid driving licence.
What our client will offer in return
- Overtime availability
- Overnight Expenses
- An additional payment for overnight stays
- Private healthcare
- Life assurance
- Company Car / Van
- Company Mobile Phone