This is a new position within a specialist real estate packager dealing with BTL, Bridge and Commercial property, to act on qualified leads from the Sales team, identify the customer 'need and requirements', source the appropriate product from a panel of lenders and explain the product with its particular features to the Broker, to enable conversion to Application.
Day to day workload will involve completing booked appointments with customers and Brokers, speaking to, and rapport building with all stakeholders, using sourcing tools and knowledge to source products from an extensive lender panel and production of accurate (Right First Time) illustrations.
Underwriters will take ownership of their individual pipelines, in line with our customer contact strategy to maximise conversion from illustration to application.
You will liaise with the processing team when handing over applications and help with any re-sourcing or subsequent queries as and when required.
Key Responsibilities
- Establish and maintain professional and positive relationships with Introducers to demonstrate the strengths of the proposition.
- Maximise these interactions to their full potential and build mutually beneficial relationships to increase the quality and volume of new business levels.
- Maintain expert product & criteria knowledge in key sector, whilst maintaining foundation knowledge of all other sectors.
- Maintain high quality standards (including during regular quality audits) when analysing and interpreting qualified mortgage leads.
- Work within agreed SLAs, in a timely manner - both individually & as part of a team.
- Take ownership & drive delivery of performance of self & others.
The role is fully office based and offers a competitive basic salary with additional bonus. It is available immediately.