Job Title: Sales Administrator
Location: Reading Area
Reports To: Sales Admin Supervisor
**About Us:
We are committed to supporting businesses in optimizing the movement of materials and products. Our aim is to provide exceptional service and sustainable solutions, creating a better working environment for our customers and their employees. We value our people and believe they are the key to our success, fostering an environment that encourages creativity and career progression.
**Job Overview:
Are you patient, customer-focused, and ready to bring enthusiasm to our sales team? We are looking for a Sales Administrator to join our dynamic team. Your role will involve managing the administrative tasks within our Sales Department, ensuring we exceed customer expectations and help grow our brand. This full-time position offers a unique opportunity to contribute to a thriving and expanding business.
**Key Responsibilities:
- Order Processing: Collaborate with the sales team to process orders, manage invoicing, and ensure smooth vehicle handovers.
- Administration: Handle all administrative tasks, including meeting brand requirements and maintaining accurate records.
- Customer Relationships: Build and maintain strong relationships with customers to ensure satisfaction and repeat business.
- Supplier Coordination: Work with suppliers to ensure timely delivery and service, supporting the sales process.
- Stock Management: Keep vehicle stock lists and digital records up-to-date in alignment with management and manufacturer systems.
- Vehicle Preparation: Coordinate with the workshop to prepare vehicles for handover, ensuring everything is ready on time.
- Communication: Manage incoming and outgoing calls, providing clear and effective communication both internally and externally.
- Data Management: Accurately enter and manage data, ensuring information is current and correct.
- Teamwork: Thrive in a busy, fast-paced team environment, collaborating effectively with colleagues.
**Who We Are Looking For:
- Problem Solver: Strong problem-solving abilities with a proactive, forward-thinking approach.
- Team Player: Capable of working independently as well as part of a team.
- Customer-Oriented: Excellent communication and relationship-building skills, with a focus on meeting customer needs.
- Professionalism: Ability to maintain high standards under pressure, handling tasks efficiently and courteously.
- Self-Motivated: Highly organized, self-driven, and able to prioritize tasks to achieve goals.
- Tech-Savvy: Proficient in using Microsoft Word, Excel, and data management systems.
- Experience: Preferably with experience as a Sales Administrator in industries such as Material Handling, Equipment Hire, M&E Engineering, or Transport/Logistics, though relevant experience from any sector will be considered.
- Eligibility: Must hold a valid permit to work in the UK.
**Benefits:
- Annual Leave: 23 days of annual leave plus bank holidays.
- On-site Parking: Free on-site parking available.
- Additional Perks: Cycle to work scheme, death in service benefit, long-term service recognition, pension scheme with ethical fund options, optional well-being sessions, and a Costco card.