We are looking to recruit someone who a technically minded individual with excellent customer service skills for our client based in Bradford.
As an integral member of the team, you will be commercially astute individual, playing a pivotal role in providing technical product, sales support , interpret and design a range of technical drawings and specifications.
Responsibilities:
- Design and quote of custom and standard ventilation products
- Interpretation of customer requirements, from technical schedules, specification, drawings, or competitor products
- Evaluation of customer potential - use knowledge to make judgement on how best to quote
- Compile quotes to meet requirements - design custom units and/or choose correct standard product
- Liaise with customers, consultants, company sales managers regarding projects
- Obtain component quotes from suppliers (source new suppliers where necessary)
- Negotiate and secure orders
- Process relevant paperwork for order entry/design office/contract review
- Prepare/maintain reports for head office and keep customer records/quote log/project pipeline
- Provide training and produce support material for other members of the sales team
- Project manage orders through business/drawing office/purchasing/production to manage customer expectations
Person Specification:
- Technical minded with preferably a mechanical engineering qualification but not essential
- Excellent customer service skills
- Good clear communication on both a technical and sales level
- Team-working ability but able to work on own initiative and independently where required
- Analytical and problem-solving skills