Credit Control Manager
- Annual Salary: £30,000 - £40,000
- Location: Surrey
- Job Type: Full-time
We are a prestigious top 100 law firm seeking an experienced Credit Control Manager to lead our credit control team in Surrey. This vital full-time role offers a competitive salary and requires a candidate with significant experience in managing Work in Progress (WIP) within a legal firm setting.
Day-to-day of the role:
- Develop, implement, and refine credit control strategies and procedures to ensure timely and effective collection of debts.
- Proactively manage the firm's WIP, ensuring accurate and efficient billing processes.
- Lead and mentor the credit control team, setting clear targets and monitoring performance to ensure objectives are met.
- Conduct thorough credit checks on new clients and establish appropriate credit limits.
- Monitor client accounts for delayed payments and follow up as needed to negotiate timely resolutions.
- Prepare detailed reports on the status of credit and collections for senior management review.
- Collaborate with solicitors, partners, and fee earners to facilitate discussions around client accounts and resolve outstanding balances.
- Negotiate payment plans with clients and manage complex account queries.
- Ensure accurate account reconciliations and maintain up-to-date client records.
Required Skills & Qualifications:
- Demonstrable experience as a Credit Control Manager within a legal firm environment.
- In-depth knowledge of WIP management and its influence on financial performance.
- Strong leadership skills with a track record of managing and developing a successful credit control team.
- Excellent analytical, negotiation, and problem-solving abilities.
- High proficiency in financial software and Microsoft Office, especially Excel.
- Exceptional communication skills, capable of engaging with clients and internal stakeholders at all levels.
- Resilience and the ability to work effectively under pressure.
- A relevant financial or credit management qualification would be beneficial.
Benefits:
- A competitive salary package.
- The opportunity to work with a renowned top 100 law firm.
- A professional and supportive working environment.
- Career development opportunities and the chance to progress within the firm.
- Pension contributions and additional benefits.
To apply for this Credit Control Manager position, please submit your CV and a personalised cover letter highlighting your relevant experience in WIP within a legal firm and your suitability for this role.