£27K/yr to £29K/yr
England, United Kingdom
Permanent, Variable

Customer Service Advisor

Posted by Reed.

A fantastic job opportunity has arisen for someone who is based local to Halesowen and wants to work locally!

I would honestly love a 10 minute commute to work.

My client is a global manufacturing business with a brilliant reputation within their field.

They are currently looking to bring on a customer service administrator to join their vibrant, friendly and relaxed customer service team.

This is not a call centre role!!

Within this role you will be dealing with a host of incoming enquiries and going above and beyond to action what is necessary.

Salary = £26,000 per annum (increasing to £27,000 after probation) + approx. £1500 discretional bonus
Working hours = 37.5/week, Mon-Fri 0830-1700

Benefits: Free parking on site, pension scheme, bonus scheme where applicable, competitive holiday allowance.

Other duties include:

- Processing sales orders from phone call and email request

- Manage email inbox

- Proactive calls to obtain

- Raising invoices

- Obtaining purchase order numbers of invoice contacts

- Chasing up delivery update on sales made

- Checking stock levels

- Handling complaints

- Speaking to several different departments

- Scanning and filing

- General administration

The ideal candidate will:

- Be based local to Halesowen

- Flexible with the working rota

- Ideally has previous telephone based customer service or admin experience

- Competent with general IT packages

- Strong telephone manger

Does this sound like a role you are interested in?

If so then please do not hesitate and apply today.

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