We are currently recruiting for a prestigious university based in central London.
Role: Enrolment and Welcome Administrator (Temporary)
Duration: 2 months
Pay: £18.36
Hours / days:
The role will be full time, mostly 9 to 5 but flexibility will be required on some dates when enrolment and training sessions are held and specifically during main enrolment delivery when longer hours will be necessary (approximately 8.00am -6.30pm). longer hours will be required between 19 and 27 September.
Start date: 5th August 2024
Job description:
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Manage the day to day administration of the student services events enquiries, organising , logging, distributing or responding where appropriate
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Assist in the administration of effectively co-ordinating staff support across the SSC and other service areas for enrolment and welcome
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Participate in the induction, training and co-ordination of temporary staff for welcome and enrolment
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Administer all relevant central event related tasks and communications:
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Central aspects of Welcome
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Enrolment and Registration
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ID card production for enrolment
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Welcome and support new students in a friendly and approachable manner
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Signpost students to expert sources of information and advice
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Conduct basic identity and right to study checks
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Enter data into a web based enrolment system
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Create an inclusive environment, respect diversity, and promote equal opportunities
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Uphold the School's Equity, Diversity, and Inclusion commitments
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Undertake any other duties as required by Enrolment/Welcome Managers
Skills and Experience
Essential
- Experience of working in an administrative capacity in Higher Education or wider education sector
- Experience of fast, accurate data entry and have excellent attention to detail
- Be proficient in the use of a range of IT - particularly Microsoft Office packages such as Word, Excel, PowerPoint and Outlook.
- Ability to learn new systems and software
- Be highly-organised and ability to plan, prioritise, multi-task and work to deadlines
- Experience in communicating effectively with internal and external users at all levels, both verbally and in writing.
- Excellent customer service and service delivery
- A flexible, helpful and positive attitude.
- Ability to exercise initiative when handling problems or queries and knowing when to refer/escalate them to a colleague or manager.
Desirable
- Experience of using SITS and Salesforce desirable
If you would like to hear more about this role, please apply. We will contact all shortlisted candidates.
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