The Opportunity
We're looking for an experienced Concession Manager who has a passion for luxury to oversee our Fenwicks, Brent Cross Concession on a full-time basis, working independently for 37.5 hours per week. As a Concession Manager, you will be responsible for driving sales, managing inventory, and delivering exceptional customer service while upholding the brand's standards of excellence, acting as a brand ambassador for Molton Brown. As it is a smaller portfolio with growth potential, you will work autonomously and where possible, orchestrate immersive experiences such as indulgent hand and arm massages, enhancing the sensorial journey for our customers. With your keen business acumen and passion for the beauty industry, you will strategize innovative ways to maximize revenue and elevate the brand's presence within Fenwicks.
What we are looking for
- Minimum of 2 years retail management experience preferably in a concession
- Experience within the fragrance and beauty retail environment is desirable
- An excellent communicator
- An engaging and successful leader
- Proven commercial acumen and P&L accountability
- Customer Centric approach
- Flexibility in working arrangements to suit business requirements including some travel to meetings and to support other locations
What we can offer you:
- A competitve salary of £28,000 - £31,000
- A 50% staff discount to use on all of your favourite Molton Brown products
- 25 days holiday + Bank holidays
- A day off for your birthday!
- A quarterly store bonus scheme of up to 1.5% of retail sales if concession targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Enhanced family leave
- Wellbeing Support
- Recognition Awards
- Exclusive access to our e-Learning platform (including access to qualifications, certifications and memberships)
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