Join Our Team as a Graduate Trainee in Commercial Claims
At Sutton Winson, we are committed to investing in talented individuals who are eager to kick-start their career journey. We are currently seeking a Graduate Trainee to join our in-house Claims Team. This is your opportunity to be a part of our success story and embark on a fulfilling career path in the world of insurance.
What You'll Do:
As a Graduate Trainee, you will receive comprehensive training that introduces you to the intricacies of commercial claims handling processes. During this training period, you will have the chance to gain valuable work experience while initially providing essential support to our Claims team in managing claims related to Commercial Motor Insurance. Our team handles a diverse range of claims, catering to clients that span from small businesses to globally recognised corporations.
Your Responsibilities:
Claims Handling: On the job training will be provided to take initial notifications from clients, how to set up new claims and guidance on determining the right course of action from start to finish. You will be negotiating with Insurers and co-ordinating and providing support to clients. Your role will be to ensure that clients are kept fully informed during the claims process, their expectations are managed, and assistance provided to them, to agree settlement.
Data Management: You will play a crucial role in inputting and analysing claims data, which includes creating and producing reports. Your ability to delve into data, analyse it effectively, and ask critical questions will be key to ensuring that we derive maximum value from this information. You will have the opportunity to propose innovative solutions and enhanced procedures for the benefit of both our company and our clients.
Adaptability: In the fast-paced world of claims management, the ability to work with precision under pressure and adapt to changing priorities on short notice is essential. You'll thrive in an environment that challenges you to perform at your best, even when faced with unexpected shifts in focus.
What you will learn:
- IT systems including Acturis, MS Excel, Word and PowerPoint
- Insurance Law and Legal Understanding of claim assessments and decisions
- The UK Insurance Industry
- Knowledge and understanding of International Insurance Programmes
- Analysing data to highlight trends and anomalies to assist our clients to manage their risks and exposure.
- Presentation skills
- Organisational skills and techniques
- Confidence to maintain and build relationships internally and externally.
- Claims servicing from start to finish.
What We're Looking For:
Qualifications:
- Recent graduate (within the last 2 years).
- Must have achieved a GCSE Grade B or above in Maths and English Language.
Personal Characteristics and Skills:
We are seeking individuals who possess the following qualities and attributes:
- Passion for Learning: You should be driven by a desire to continuously learn and grow within the insurance industry.
- Effective Communication: Be an enthusiastic and confident communicator with a strong commitment to customer service values.
- Analytical Mindset: Demonstrated ability to analyse data and draw meaningful insights from it.
- Strong Organisational Skills: Excellent organisational abilities and a keen attention to detail.
- Resilience: Ability to remain resilient and maintain a positive attitude even under pressure.
- Adaptability: Embrace a flexible approach and a willingness to embrace new challenges and learning opportunities.
- Agile Decision-Making: Ability to think quickly and make confident decisions.
- Problem-Solving Skills: Enjoy tackling challenges and possess effective problem-solving skills.
- Attention to Detail: Exhibit very strong attention to detail in your work.
- Multi-tasking: Handle multiple priorities and demanding deadlines with grace.
- Educational Background: Hold a minimum of higher education qualifications (recent graduate within the last 2 years).
Why Choose Sutton Winson:
We are a family-friendly company who place our staff at the very core of who we are and what we do. We love working with great people and, even more so, we love to support, nurture and develop. We want our people to be at the top of their game, so we encourage regular training and development through online learning, peer mentoring, lunch & learn sessions and external training. By championing training and development, we aim to get the best out of everyone we work with by going above and beyond.
Training and Development: We are dedicated to nurturing your talent. You'll receive structured training and ongoing support to help you reach your full potential.
Diverse Work Environment: Our Claims Team deals with a wide variety of claims, ensuring that your work will always be engaging and challenging.
Career Progression: As you grow and develop, you'll have opportunities for advancement within our organisation.
Team Collaboration: Join a team that values collaboration, where your contributions will be recognised and appreciated.
We are proud to be:
- One of the UK's largest, independent Insurance Brokers
- Investors in People Gold Award Holders since 1998
- Insurance Times Awards 2022 - Bronze Winners
- A CII Chartered Broker
- A Top 5 Broker to work for
- A people-centric employer with strong values
- A company that actively encourages and sponsors continual personal development
We are not partnering with agencies on any roles unless specified by the Talent Acquisition Team. Please do not send any unsolicited emails or In-mails with resumes/CV's as they will not be accepted or credited.