IT Support Engineer
Allegiance Technology are now in a position to hire an IT Support Engineer confident in providing 1st/2nd Line Support, to join their dynamic technical support team on a personal basis. You will be responsible for providing technical support, ensuring efficiency and stability of IT systems, and application support.
Location: Poole
Salary: Up to £30,000
Key Responsibilities:
- Provide first and second-level technical support to clients via phone, email, and remote access.
- Troubleshoot and resolve hardware, software, and network issues.
- Manage and maintain IT infrastructure, including servers, workstations, and network equipment.
- Perform system monitoring, maintenance, and backups.
- Install, configure, and update software and hardware components.
- Assist in the deployment and management of IT projects.
- Document technical procedures, configurations, and support interactions.
- Collaborate with other IT team members to ensure efficient and effective support delivery.
Experience:
- 12 months experience of Helpdesk support
- Practical experience with Office 365 Admin Centre, Exchange, SharePoint, OneDrive, and Teams.
- Active Directory
- Windows Server
- Group Policy
- Familiarity with networking concepts (DNS, DHCP, TCP/IP)
- Virtualisation
- Azure
If you are a highly skilled IT Support Engineer looking for a new opportunity, please apply today!
Key words: IT Support Engineer, IT Analyst, Senior IT, Service Desk Engineer, Helpdesk Engineer, Help Desk, First Line, 1st Line, Second Line, 2nd Line, System Administrator, IT Administrator
Locations: Dorset, Poole, Bournemouth, Christchurch, Dorchester, Weymouth, Salisbury, Southampton, Fareham, Frome, Yeovil, Totton, Winchester