Medical / Healthcare Administrator
Location: East Sussex, Ticehurst
Salary: £22,480 - £24,400 per annum DOE
Hours: 8-4pm or 9-5pm with 30min break (fleixble on start and finish)
Benefits: 25 days holiday + Bank Holiday + Birthday off. Parking, Pension, Team building events, Wellbeing days, Subsidised lunch onsite.
Do you have a passion for working within Healthcare? Do you have transferable skills within counselling/nursing/mental health awareness and wish to develop these within an administration capacity?
Our client, a leading healthcare organisation, is seeking a talented individual to join their dynamic team as an Administrator. If you thrive in a fast-paced environment and enjoy providing exceptional administrative support within a sensitive environment then this could be the perfect role for you.
As an Administrator, you will be responsible for providing efficient and effective administrative support to our client's medical team. Your daily tasks will include typing, managing correspondence, and handling telephone enquiries, of which are of a sensitive nature. Training will be provided.
You will also have the opportunity to liaise with other areas of the organisation, such as Insurers, GPs, and Commissioners, to ensure smooth patient care and invoicing processes.
What can you expect in this role?
- Organise diaries and patient appointments directly with patients and Consultants, striving to provide the best possible service.
- Record consultant time on system
- Consistently update CRM - ensuring all necessary reports and documents are uploaded in line with company policies.
- Deliver exceptional customer service to our patients, ensuring a positive customer experience.
- Liaise with Inpatient and Therapy Services regarding admissions, discharges, and follow-up arrangements.
- Prioritise enquiries, issues, and callers to maintain the highest level of service at all times.
What do we require from you?
- Proven experience in providing administrative support, ideally within a Healthcare/Medical setting, and have had some relevant exposure within mental health/counselling/psychology or similar studies
- Excellent organisation and time management skills.
- Strong attention to detail and accuracy in record-keeping.
- Effective communication skills, both written and verbal.
- Proficiency in using relevant software and systems.
Why join our client's team?
Our client offers a supportive and inclusive working environment, where their employees are valued and encouraged to develop their skills. You will have the opportunity to work alongside a dedicated and passionate team, making a difference to the lives of patients. Additionally, our client offers competitive benefits and opportunities for career progression.
If you are ready to take on a new challenge and devlop your career with excellent training as an Administrator and contribute to a dynamic healthcare organisation, apply now.
This role is being managed by Debbie Foster - Office Angels - Tunbridge Wells
Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
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