We're looking for a Sales Order Processor to join our team. If you enjoy working in a fast-paced environment and are highly organised with excellent attention to detail then we have the perfect role for you!
This opportunity is ideal for someone with previous experience in a B2B Sales Order Processor role. You'll be inputting and managing orders placed by UK and International customers, ensuring they receive an excellent level of service end-to-end, from placing an order to delivery.
About The Role
Your day-to-day responsibilities will include:
- Processing customer orders - we receive large orders from regular and new customers daily. These must be added to our system on time, but importantly with the utmost attention to detail.
- Checking stock and working alongside our sales team to ensure seamless order fulfilment.
- Sales admin support where necessary.
- Monitoring deliveries into customer warehouses and resolving any potential issues regarding order fulfilment or delivery.
- Account management.
- Communication with customers to keep them up-to-date and manage customer expectations when necessary.
- Liaising with our warehouses.
- Updating orders and delivery notes.
- Maintaining spreadsheets containing customer information / stock / order details.
- Clear and effective communication with customers regarding their orders and maintaining good customer relations.
- Managing returns.
- Various administrative tasks within the role.
About You
This is a busy and fast-paced role, and we are looking for someone who possesses the following skills:
- Previous experience within a Sales Order Processor role (essential)
- Highly organised (essential)
- Attention to detail (essential)
- Knowledge of Sage (essential)
- Organised with the ability to manage own workload (essential)
- Ability to work in a fast-paced environment (essential)
- Excellent communication skills (essential)
- Familiar with MS Office (Word, Excel, Outlook)
About Us
We're an award-winning FMCG brand, based in Bury, Greater Manchester. We've been around for 15 years and have seen exceptional growth over the past few years with exciting plans for the future. We supply some of the biggest retailers in the UK, as well as launching our own website. Our friendly team is based and you will be too. When joining our team, you can enjoy:
- Staff sale with discounted prices on our products.
- On-site parking.
- Annual incremental holiday increase.
- Regular team lunches / events.