We have a fantastic opportunity for a Sales Administrator/ Coordinator in the steel industry. Our client, a leading organisation based in Hayes, is seeking a versatile and customer-focused individual to join their team.
As a Sales Administrator/ Coordinator you will play a pivotal role in managing contracts while delivering exceptional customer service. This is a hybrid role that requires a combination of contract management, customer service, and administrative skills.
Key Responsibilities:
- Liaise with customers to establish contract requirements and build strong relationships.
- Work closely with the Contracts Manager to gather forecasts and understand customer needs.
- Visit customer sites when necessary to gain insights into their requirements.
- Coordinate with the Production team to ensure contract requirements are met.
- Monitor and manage customer delivery schedules to meet commitments.
- Proactively identify and resolve any potential problems or customer complaints.
- Maintain accurate records and document customer requirements for internal communication.
- Identify opportunities for up-selling and generating leads for additional products.
- Ensure administrative tasks related to contracts are efficiently handled.
Required Skills:
- Strong communication skills to effectively engage with customers and team members.
- Proficiency in Excel, Word, PowerPoint, and Outlook is essential.
- Experience with CRM, SAP, and Success Factors is desirable.
- Excellent organisational and administrative skills.
- A proactive and ambitious approach to work.
- Ability to handle multiple tasks and prioritise effectively.
Our client offers a competitive salary of up to £28,000 per year, depending on experience.
Working Hours: Monday to Friday 7.30am - 4pm
In addition, they provide a comprehensive benefits package including:
- 25 days of annual leave plus bank holidays
- Auto-enrolment pension scheme
- Life cover
- Westfield Medical Cover.
This role will be a hybrid role which will in the main be contracts but will also need to be comfortable with customer service and have skills to reflect this (speaking with customers/telephone usage/etc) along with administration experience.
The successful individual will also support with production planning. The client is seeking:
- Keen and ambitious person showing willingness to learn.
- Good office administration skills. Solid basics in using Microsoft Office (Excel, Outlook).
- Open and assertive in communication with customers/team.
Joining our client's team means becoming part of a supportive and dynamic work environment. They value their employees' contributions and provide opportunities for professional development. If you are motivated, customer-focused, and eager to learn, this is the perfect opportunity for you.
Don't miss out on this exciting role! Apply now to become a valued Contracts Coordinator with our client in Hayes.
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