CLIENT SUPPORT ADMINISTRATOR
Based central in York, the Client Support Administrator role plays a key part in the administration function of enquires into this successful business. You would need to be able to work in a fast pace environment and provide a high standard of accuracy. An interest in HR and psychology would be beneficial but not essential.
WHAT YOU WILL WANT TO KNOW...
- We have two job roles, one 12 months maternity cover and the other permanent
- Salary £23,000 - £25,000
- Hours - Full-time 37.5 9-5.15pm or part-time (minimum 22.5 hours pw ideally Monday/Tuesday/Wednesday)
- Holidays: 5 weeks plus bank holidays
- Company pension
A SNAPSHOT OF THE ADMINISTRATOR DAY...
- First point of contact for clients requiring support
- Responding to volume e-mail enquiries accurately
- Update the system with client information
- Set up projects when advised
- Monitoring of projects, progress and liaison with client/ teams to resolve issues
- To arrange and administer coaching sessions
- Provide sales support administration
- Provide basic accounting admin support
Does this sound like a good fit for you?
- Happy to deal with complex detail an ability to work high levels of accuracy
- Able to communicate at all levels
- Problem solving - thinking of creative solutions for clients
- High proficiency in Word and Excel
- Interest/ background in HR and psychology beneficial but not essential