Customer Service Administrator- Manufacturing Industry (Bespoke Product)
Location: Huddersfield
Working Hours: Monday to Friday, 9am - 5pm
Salary Range: £22,308 - £23,000 per annum
Contract: Permanent (Office Based)
Our client, a well-established company in the manufacturing industry, is looking for a Customer Service Admin / Order Processor to join their team. They specialise in delivering unique products tailored to customer needs.
Joining a vibrant and friendly customer service team, you will be the first point of contact for customers and clients, providing excellent service via phone and email.
Your key responsibilities will include:
- First point of contact for general enquiries from customers
- Efficiently processing orders and generating quotations
- Collaborating with engineers to address any customer issues or concerns
- Handling and coordinating service calls
- Managing returns and collections in accordance with company policies
- Undertaking ad hoc duties as required to contribute to team success
To excel in this role, you should possess the following qualifications and skills:
- Strong communication skills with a confident and friendly approach
- Attention to detail to ensure accuracy in processing orders
- Proficiency in using Microsoft packages to streamline administrative tasks
In return, our client offers an attractive package, including:
- 31 days of annual leave and Christmas shut down!
- Life Assurance (3 x annual salary)
- Convenient on-site parking for hassle-free commuting
If you are ready to embark on an exciting and rewarding journey with a dynamic manufacturing company, please apply today! We can't wait to speak with you!
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