Job Title: Client Services Coordinator
Salary: £28,000 to £35,0000
Location: Hemel Hempstead
Hours: 8am to 5pm
We are working with a bespoke, professional property services organisation who offer their clients an unparalleled professional service and first class quality experience.
As Client Services Coordinator you will be the key point of contact for clients, ensuring smooth communication and seamless coordination of services.
You should be extremely well organised, thrive in a fast-paced environment, excel at multitasking, and be committed to creating positive client experience.
Communication is key as a Client Services Coordinator, as you will be liaising with clients, suppliers and contractors to ensure deadlines are met and customer satisfaction is at an exceptional level.
Key responsibilities for a Client Services Coordinator
- Receiving inbound calls and emails from clients
- Receiving, loading, and actioning job instructions
- Scheduling Engineer workload
- Assisting and support with client queries
- Update information on stock/ordering and delivery
- Providing updates for the business management team
Key skills for a Client Services Coordinator
- Proactive and self-motivated
- Exceptional organisational skills
- Proven track record of customer service delivery
- Strong attention to detail
- Ability to take responsibility for projects and work to deadlines
- Excellent communication skills at all levels