One of Exeter's top law firms have an exciting opportunity for someone looking to enter the legal sector, working within a relatively newly-formed team that modernises and maximises the potential opportunities for the firm. This firm is one of the city's recognised top names within the legal sector, with a culture of success and a workforce who are proud to work there. Boasting some of the nicest offices in central Exeter, they are one of THE places to work if you have an interest or a future within law.
Working within a lively, creative, yet professional team, this is a great opportunity for someone who prides themselves on their communication skills and their customer service skills, while also being highly credible and confident enough to ask probing questions to potential new clients for the business. This role may suit someone from a retail or hospitality background, who wants to find more of a career within a highly-regarded professional services environment, with the potential to carve out a career within a new office-based sector. Alternatively, it might suit someone who has completed some legal studies and is looking for that first step into the sector.
Working for a charismatic and engaging leader within this team, there will be the opportunity to learn and develop your skills within the role, with in-house training provided. You may not need any prior experience of working within an office, but we are after someone who is highly-credible, who can adapt to a wide range of clients, showing at different times professionalism, empathy, compassion and even assertiveness. The firm has a very positive culture and is seen as one of THE law firms to work for in Exeter, as they support people through career pathways and offer progression.
Tasks will include:
- Ensuring potential clients contacting the firm receive a ‘best in class' service
- Efficiently identifying and understanding clients' needs, to be able to then transfer over to the legal teams
- Operating as an effective front-of-house for the firm
- Taking and handling new enquiries by telephone, website and email
- Liaising with legal advisors in the allocation of new clients
- Following-up new opportunities with a view to convert into new matters
- Seek to identify and record reasons for winning and losing opportunities
- General admin duties which will include recording enquiry information into the firm's IT system, whilst capturing the information accurately
Skills and experience required:
- We are looking for someone with the BEST communication skills, being highly credible and professional
- Good computer skills
- A proactive and fast-paced approach
- No prior office experience is required for this role, but it could be an advantage
Hours and benefits:
- 09:00 - 17:15 (Monday to Friday)
- Very attractive company bonus scheme available to all employees
- 25 days holiday + bank holidays
- Life assurance
- Private medical insurance
- Bonus scheme
- And more...
To apply, please submit your application or alternatively please contact James at Aspiria Recruit (contact details on the Aspiria Recruit website)