divstrongLocation/strong: Londonnbsp;/divdivstrongTeam/strong: Contractsnbsp;/divdivstrongQualification/strong: Business Administration Level 3/divdivstrongProgramme Duration/strong: 15 - 18 months/divdivstrongStart Date/strong: September 2025nbsp;/divdivbr/divdivstrongThe Company:nbsp;/strong/divdivbr/divdivThe energy of a newsroom, the pace of a trading floor, the buzz of a recent tech breakthrough; we work hard, and we work fast - while keeping up the quality and accuracy were known for. Its what keeps us inventing and reinventing, all the time. Our culture is wide open, just like our spaces. We bring out the best in each other through collaboration. Through our countless volunteer projects, we also help network with the communities around us, too. You can do amazing work here. Work you couldnt do anywhere else. Its up to you to make it happen.nbsp;/divdivbr/divdivdivstrongThe Apprenticeship Program:/strong/divdivbr/divdivThe Apprenticeship Programme at Bloomberg is an exciting opportunity to enter the company in a full-time role, take on real responsibility, and discover new skills from day one. Our apprentices make meaningful contributions to our company, while also learning across the industry. Targeted at school leavers, young professionals, military veterans, and those seeking a career change, our program is designed to bridge the gap between the British education system and the ever-changing job market./div/divdivbr/divdivbr/divdivstrongWhat's the role?nbsp;/strong/divdivbr/divdivThe Contracts team is a part of Bloomberg Finance and Admin department. It is deeply ingrained in the customer service and operations of the organization. The role of a Contracts Coordinator in this business is to provide excellent customer service to a large global client base. The Contracts team is responsible for the operational and logistical management of the contracts processes across all Bloomberg groups and products.nbsp;/divdivbr/divdivWe work in a very fast paced environment, where prioritization and operational excellence are key. We work towards ambitious individual and team goals.As an individual contributor on this team, your day to day will consist of managing client support tasks (70+daily) through order creation and contract delivery to contract execution and archival.nbsp; We are responsible for mitigating risk through proper legal documentation and the management of our client database./divdivbr/divdivnbsp;/divdivstrongWell trust you to:/strong/divdivbr/divdivHave strong multi-tasking skills:nbsp;/divdivulliReceive and analyze Service Order Requests (SORs) - check that all the data is accurate and determine which paperwork is required to ensure legal and regulatory needs are accurately fulfilled for the client and Bloombergnbsp;/liliEnsure contracts are issued to our clients timely and accuratelynbsp;/liliManage direct requests from internal and external clients on all operational contract inquiries that contribute to the finalization of the sales process as well as mitigating disruptions to clients ongoing product support/liliManage contract receipt and archival brbr/li/ulHave strong attention to detail and analytic approach:nbsp;/divdivulliMaintain global agreements and customer legal entity databases, ensuring appropriate documentation is signed by the clients, and that database integrity is maintainednbsp;/liliMitigate risk for Bloomberg and our Customers by providing stewardship on Contracts related processes and implementing policy guidelinesnbsp;/liliManage the operational and contractual changes for clients who are undergoing changes to their name, corporate structure, merger/acquisition while ensuring no disruption to the clients services/regulatory requirements- Demonstrate and apply knowledge of legal contracts for all lines of business (different types of Bloomberg products) and relevant procedures (contracts team procedures relating to onboarding clients for different types of services Bloomberg provides)nbsp;nbsp;/li/ul/divdivbr/divdivDrive platinum Customer Service:nbsp;/divdivulliPartner with Bloomberg Sales, Operations, Accounting, Installations and -Negotiations and Compliance teams globally to provide a seamless customer experience throughout the order and ongoing product lifecyclenbsp;nbsp;/liliEffectively communicate between internal and external partners, and liaise on issue management and resolution timesnbsp;/liliThink ahead to identify next steps and consequences of events or actions and evaluate whether arguments or cases are complete and soundbrbr/li/ul/divdivBe Technically Inclined:nbsp;/divdivulliUse various research and knowledge platforms to execute daily responsibilitiesnbsp;/liliTroubleshoot technology failures to allow business to move forward seamlesslynbsp;/liliLiaise with Engineering and Project Managers to design, implement, and test new functionality (e.g. enabling clients to sign contracts electronically using the Bloomberg online platform)nbsp;nbsp;brbr/li/ulAs tenure progresses job role will evolve as well to require:nbsp;brulliManage projects - track project milestones and report back to all stakeholders (projects may vary from internal system enhancement testing to account name changes of large clients due to company merger/acquisition)nbsp;/liliBe aligned with various Sales groups as a subject matter expert for targeted client supportnbsp;/li/ul/divdivbr/divdivYoull need to have:nbsp;/divdivulliMust have GCSE (5 or above in Maths and English)nbsp; nbsp;/liliMust have completed A Levels/BTEC.nbsp;/liliMust strongNOT/strongnbsp;have completed a Business Administration Level 3 or equivalent/liliExcellent verbal, written and communication skillsnbsp;nbsp;/liliExperience in customer service-related rolenbsp;/liliAbility to multi-task and meet tight deadlines with attention to detail and qualitynbsp;/liliA result oriented approach: have the drive and energy to achieve excellent resultsnbsp;/liliAbility to display confidence, emotional intelligence, and decisiveness throughout your daily responsibilitiesnbsp;/liliBe self-motivated with the ability to work independently as well as part of a teamnbsp;/liliAttention to detail with analytical skillnbsp;/liliStrong aptitude for learning various systems in a fast-paced environment (Bloomberg Terminal, Microsoft Suite, SAP, Kofax)nbsp;/li/ul/divdivbr/divdivWe'd love to see:nbsp;/divdivulliA self-driven, self-starternbsp;/liliA passion for customer servicenbsp;/liliA curious mindnbsp;/li/ul/div