An excellent opportunity has arisen to join an established brand known across the UK, Europe, and Worldwide for high-quality maintenance and repair products, as well as outstanding customer service. We are seeking a proactive, target-driven individual to join our team as a Telesales Executive!
Position Overview: The primary goal of this role is to maintain, develop, and expand sales within the current customer portfolio while attracting new customers and achieving monthly targets.
Key Attributes:
- Effective communication skills
- Ability to identify buying signals and sell products based on features and benefits
- Self-motivated and capable of working autonomously
- Driven to meet and exceed targets
- Previous experience in technical telesales (ideal, but not essential)
- Strong relationship-building skills
- Ability to work within a team and collaborate across departments
- Eager to continuously train and develop skills
Responsibilities:
- Maintain healthy sales growth and meet monthly targets
- Handle inbound and outbound sales calls
- Regularly contact existing customers via phone and email
- Follow up on phone and online sales inquiries
- Maintain a healthy profit margin
- Ensure customer records in CRM are accurate and up to date
- Process sales orders and create new customer accounts
- Resolve customer queries or complaints, aiming for first-time resolution
- Provide administrative support to the customer service team when needed
- Ensure all quality assurance standards are maintained
- Assist with the collection of customer account balances when necessary
- Work towards and achieve set KPIs
What We Offer:
- A competitive salary
- Excellent bonus scheme (monthly and quarterly, based on target achievements)
- 33 days of annual leave (inclusive of Public/Bank holidays)
- Full ongoing sales and product training
We supply premium products to the automotive, industrial, and marine sectors. Our products are developed to the highest standards and provide measurable benefits that save time and money, generate new business, and offer exceptional user experiences.
Our sales team is trained to provide expert advice and tailored support to meet specific customer needs.
If you're a motivated, sales-driven individual looking to join a high-quality, customer-focused company, we'd love to hear from you!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.