Position: Commercial Director
Location: Derbyshire
Salary: £90-120k + bonus + benefits (potential LTIP)
Cherry Professional are delighted to be partnering on an exclusive basis with a business who are passionate about making a real difference in the lives of their customers. As a rapidly growing disruptor brand in the professional services space, they are not just another company, they are a trusted advisor that values connection, innovation, and a pursuit of excellence. They are searching for an experienced and entrepreneurial
Commercial Director
who join the senior leadership team and take a seat at the table. You will be instrumental in helping deliver on their ambitious growth plans, sharing their vision you will play a key role in continuing their impressive growth by driving marketing to new heights, and discovering innovative commercial opportunities and partnerships.
Key Responsibilities...
- Customer Strategy: You will lead in crafting both B2B and B2C customer strategies, aligning them with the businesses heartfelt mission and company goals.
- Market Expansion: With a keen eye on customer experience, you'll dive deep into market research, crafting business plans that pave the way for new commercial opportunities, whether through acquisition, partnership agreement or opening new locations.
- Marketing Leadership: You'll be the heartbeat of the businesses marketing efforts, inspiring the brand to resonate with new customers and deepen connections with existing ones ensuring a life long customer journey.
- Property Strategy: Your guidance will shape our property strategy, helping to identify new locations, set up inviting and engaging physical environments that will enhance customer experience and build brand familiarity and trust with customers, which will ultimately enable our business to drive growth and reach goals.
- Customer Focus: You'll understand the unique needs of a diverse set of customers, ensuring they feel seen, heard, and valued.
- Customer Experience & Retention: You will mastermind and implement creative ways to make every customer experience best in class, always striving to exceed expectations, crafting strategies to make customers feel valued and engaged, which in turn will create brand loyalty and maximise their lifetime value to the business.
- Team Development: You will be responsible for leading a passionate customer services team, setting the stage for success and growth.
- Performance Tracking: You'll set up and maintain systems to track progress, ensuring forward momentum. With key metrics in hand, you'll monitor commercial and marketing efforts, working closely with the CEO and the board.
- Business Partnering: You'll collaborate across diverse teams, fostering a spirit of unity and shared purpose. Always embodying the company culture, inspiring others with your dedication and passion.
- Partnership Building: Innovating in the area of new opportunities, you will build and nurture mutually beneficial partnerships, creating lasting relationships that are profitable and benefit everyone involved.
What the client is looking for...
- Proven commercial experience developing customer engagement and marketing strategies.
- A strong background in sales and marketing, with a talent for driving growth and customer acquisition.
- A strategic and entrepreneurial mindset, with a passion for making a difference.
- A respected leader who will inspire the team and engender "team spirit" and collaboration
- Excellent communication skills, with an intuitive ability to anticipate and meet customer needs.
- Sharp analytical and critical thinking skills.
- In depth understanding of market research methods.
- Exceptional organizational and time management skills.
- A creative and innovative spirit, always looking for new ways to enhance client experience.
What is on offer...
Opportunity to be influential in the growth of the company
Salary between £100-120K (DOE)
Car Allowance + bonus + benefits
Potential LTIP or Share scheme
If you are an Entreprenurial and commercially minded individual, looking for an exciting growth opportunity, then this could be the perfect opportunity for you. This role is based in
Derbyshire
so easily commutable from anywhere in the
East Midlands,
including
Nottingham
and
Leicester
Other roles you may have applied for are
Commercial Director, CCO, Marketing Director, CMO, Operations Director or Managing Director.
Cherry Professional are recruiting this role on behalf of our client
Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.