Credit Controller
Taunton/Hybrid
Up to £26,500
We are currently seeking an experienced Credit Controller to join an established Taunton-based company on a full-time permanent basis. This role is hybrid with the possibility to work from home 2 days per week.
Key Responsibilities in this Credit Controller role include:
- Cash Collection & Debt Management: Achieve weekly, monthly, and quarterly targets. Manage the collection of all debts in line with agreed credit terms.
- Issue Resolution: Identify and resolve issues, both internal and external, affecting debt collection.
- Relationship Building: Communicate effectively with B2B & B2C clients, building and maintaining strong relationships.
- Reporting: Monitor aged debt, prepare reports, and escalate issues as needed. Update and send client-specific debt packs.
- Decision-Making: Make informed decisions on fees, additional costs, and scoping issues. Exercise judgement on case escalation and client negotiations.
Skills & Competencies required for this Credit Controller role:
- Strong Excel skills (LOOKUPs, SUMIFs, Pivot Tables)
- Previous experience in Credit Control either as a stand alone Credit Controller or as part of a role
- Excellent verbal and written communication skills.
- Strong negotiation skills to handle difficult cases.
- Ability to analyse data and develop strategies to minimise debt.
In exchange for this Credit Controller vacancy, you will be able to work from home 2 days per week. There is some flexibility around start & finish times and the client also offers 22 days annual leave + bank holidays along with some other great benefits.
If this Credit Controller role in Taunton sounds of interest, please contact Stefanie at Butler Rose Finance Recruitment on for a confidential discussion or apply with a full and relevant CV.
Butler Rose is committed to equality in the workplace and is an equal opportunity employer.
Butler Rose Ltd is acting as an Employment Business in relation to this vacancy.