PAYROLL ADVISOR – BELFAST
SALARY: £28,000 - £30,000 per annum
EMPLOYMENT: Permanent, full-time, flexible working
My client is an excellent company currently seeking an experienced Payroll Advisor to join their team. This would be a home-based role with occasional travel to their office in Belfast.
As Payroll Advisor you will work to ensure delivery of accurate high-quality information, administration, processing and reporting of payroll services.
Working as part of a team, you will have daily interaction with other Payroll Managed Service colleagues, the client, the client's employees, and external vendors, by email, telephone, or video conference.
Key responsibilities include:
- Responsible for end-to-end (start to finish) payroll processing for allocated client payrolls, supporting other client payrolls in the managed payroll service as required- UK and ROI
- Check and maintain all reports, payroll files, pension administration, auto-enrolment processes to make sure they are all completed accurately and on time
- Manage workload to ensure all case work is performed to meet Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and managed payroll service quality standards at all times
- Peer reviewing other client payrolls across the Payroll Managed Service team to ensure accuracy and SLA compliance is achieved before submission to the client
- Update client handbooks and run sheets to ensure all processes and controls are consistently applied per pay run and in line with legislation and client policies
- Provide support and advice via telephone and email to clients and their employees
- Proactive in identifying areas for improvement to processes and services
- Proactive in personal development, contributing fully with performance management and development processes
What you'll need to succeed!
- Experience of working within a Payroll, Pensions admin or similar processing role previously UK and ROI
- Experience of working to achieve service level agreements and key performance indicators within a contact centre or similar environment
- Excellent organisational skills demonstrated by the ability to manage large and complex workload within agreed timescales whilst maintaining accuracy
- Ability to work in a flexible manner to meet operational needs
- Ability to work under pressure, prioritise and to meet tight deadlines
For more information, including package details, please contact Mary at Reed Belfast, apply via this advert, or contact me confidentially on LinkedIn.