Job Opportunity: Trade Counter Manager
Location: Cramlington
Contract Type: Full-time, Permanent
Working Hours:
- Monday to Friday: 7:30 AM - 4:00 PM (42.5 hours per week)
- Saturday: 8:00 AM - 10:30 AM
Starting Salary: £27,500 per annum
Reporting to: Area Sales Manager
What We're Looking For:
We are searching for a motivated and results-driven Trade Counter Manager to lead and grow our Cramlington branch. The ideal candidate will have strong management experience, preferably within the building trade, and the ability to create a positive, sales-focused environment. The role requires:
- Leadership skills to effectively manage and motivate a team.
- Proficiency in computer software, including inventory and sales management systems.
- A proven track record in a management or supervisory role, preferably within the building trade or construction.
- A valid full driving license.
- Familiarity with plastic building materials, UPVC products, and windows.
- Previous experience working in or managing a trade counter, with an understanding of stock management and customer service.
- An energetic and enthusiastic approach to drive sales and grow branch profitability.
Key Responsibilities:
As the Trade Counter Manager, you will be accountable for the smooth running and financial success of the branch. Your core duties will include:
- Managing all branch operations to ensure both financial and non-financial targets are met.
- Implementing company strategies for business growth and development in the local market.
- Coaching and supporting staff to enhance their performance and ensure excellent customer service.
- Leading sales efforts to attract new customers and retain existing ones, driving profitability.
- Building and maintaining strong relationships with trade and retail customers.
- Promoting the company's brand locally to grow market awareness.
- Ensuring full compliance with health and safety regulations.
- Monitoring stock levels, placing orders, and managing inventory to meet customer demand.
- Preparing financial reports on sales performance, gross profits, and operational costs.
Ideal Candidate:
We are looking for a candidate who demonstrates strong leadership, sales expertise, and technical knowledge. The ideal candidate will have:
- Proven experience managing a builders' merchant or similar business.
- Knowledge of building materials and associated products, particularly plastic building products and windows.
- Experience implementing sales strategies to grow revenue and improve profitability.
- The ability to work with a wide range of customers, including trade professionals, retail customers, and contractors.
- Excellent relationship-building skills with both customers and suppliers.
- Experience in recruiting, training, and developing team members.
- Knowledge of SAP or similar systems (preferred, but training can be provided).
Additional Qualities:
- A passion for delivering excellent customer service.
- Strong problem-solving skills with a proactive, can-do attitude.
- Ability to prioritize tasks and work effectively under pressure.
- Willingness to support team members in all aspects of branch operations.
- Commercial awareness and the ability to identify new business opportunities.
What We Offer:
In return for your leadership and dedication, we offer:
- An annual bonus based on individual and branch performance.
- Auto-enrollment into the company pension scheme.
- 20 days of annual leave plus 8 bank holidays.
- Opportunities for career growth and professional development.
- A supportive, collaborative work environment.
This is an exciting opportunity to lead one of our successful trade counters and make a significant impact on its growth. If you have the skills, experience, and drive to succeed, we encourage you to apply today.