Recruit4Staff are proud to be representing their client, a group of companies in the construction industry, in their search for a Customer Service Administrator to be based from the office in South East Leeds.
What our client is offering for a successful Customer Service Administrator: -
- Salary £26,000 - £27,000 per annum (open to going up to £30,000 per annum for the right candidate)
- Monday to Friday (08:30 - 17:00)
- Permanent
- Free Breakfast on Site, Company Team Events, Friendly Environment, Holiday 20 days + bank holidays & Pension, Competitive Pension Contribution, BBQs, Birthday Off,
The Role - Customer Service Administrator:
- Responsible for processing orders onto the system, checking stock levels and ensuring customer service satisfaction during each email and telephone call interaction
- Responding to customer email and telephone requests
- Confirming prices and processing new orders
- Up-sell orders where possible and offer alternatives
- Assist customers with their invoice enquiries
- Meet KPIs: Customer Happiness, Orders Processed, Response Time
What our client is looking for in a Customer Service Administrator :
- Previous experience working in an administrative role processing orders - ESSENTIAL
- Experience working in a construction / civils / building services industry - DESIREABLE
- Customer Service Experience - ESSENTIAL
- Excellent telephone manner
- Culture Driven: Unity, Team Player, Good Communicator, Upbeat and down to earth
Key skills or similar Job titles: Sales Administrator, Sales Administration, Customer Service Admin, PO Administrator
Commutable From: Leeds, Wakefield, Rothwell, Wetherby, Castleford, Pontefract
For further information about this and other positions please apply now.
This vacancy is being advertised on behalf of Recruit4staff (Wrexham) who are operating as a recruitment agency, agent, agencies, employment agency or employment business.