Page Personnel are recruiting for a Payroll Onboarding Consultant on behalf of a successful outsourcing business based in central Manchester.
As a Payroll Onboarding Consultant you will take on the responsibility of ensuring our payroll customers have a seamless transition from their current payroll provider, when going live with the new system.
Client Details
Page Personnel are working with a well established outsourcing business who provides outsourced services to over 100,000 business internationally.
The business has added an outsourced payroll function to its range of services and demand for this has soared with a significant increase in team size now required.
The business offer a fantastic range of benefits not limited to but including enhanced pension contributions, enhanced holidays increasing from 25 to 28 plus bank holidays, a range of health benefits, discounts and even a free on-site gym.
Description
Payroll Onboarding Consultant duties include:
- To effectively plan and execute customer onboarding projects for payroll in a timely manner.
- Take a trusted and documented approach to appropriate balancing of all Payroll onboarding data such as static data, cumulative year to date balances and comparisons to previous Full Payment Submission files.
- To explain the onboarding process to the customer through regular project sessions and timely update meetings.
- To ensure that data migration documents are completed correctly and thoroughly checked during the gathering and loading processes.
- To assist with processing of parallel runs and ensuring all run results balance with the new customers previous payroll provider.
- To manage a portfolio of projects at the same time, organising your time to prioritise based on customer and business need.
- To always maintain customer confidentiality.
- To educate and guide the customer on both service and system features, remaining clear and concise, always demonstrating excellent customer service.
- Ensuring that the payroll onboarding SLA is adhered to at all times.
- Managing customers to supply all data to the Onboarding Team in a timely fashion, in order to meet the agreed go live date.
- Meeting all Key Performance Indicators that are set, and documenting all key reasons for project slippage with transparency of reasons and any additional cost implications.
Profile
The successful Payroll Onboarding Consultant will:
- Have a proven track record in a similar role
- Be aware of UK payroll and tax legislation
- Have knowledge of payroll & HR systems
- Be an excellent written and verbal communicator
- Be able to work to tight deadlines
- Be able to build key relationship with internal & external contacts
Job Offer
A salary up to £32,000, share scheme, enhanced pension, enhanced holidays starting from 25 days, health benefits, discounts, free on site gym & more.