£14/hr to £16/hr
London, England
Contract, Variable

Financial Customer Service Agent

Posted by Katie Bard (Angela Mortimer Plc).

Calling all customer service professionals for exciting opportunity!

Are you ready for an exciting opportunity to advance your career in a dynamic, client-focused environment? Look no further! We are currently seeking a motivated and enthusiastic individual to join our team as a Customer Service Associate. This role offers tremendous growth potential, allowing you to take on responsibilities and acquire invaluable transferrable skills.

As a Customer Service Associate, you will be the first point of contact for their valued clients and customers. Your primary responsibility will be to respond to email and phone queries, ensuring that each customer receives prompt and efficient assistance. You will thrive on finding innovative solutions to problems, using your initiative to resolve issues and provide exceptional service.

In this role, you will have the opportunity to collaborate with various teams, working closely with them to support administrative tasks. Your ability to adapt and work well across different departments will be crucial in delivering seamless customer experiences.

To excel in this role, you must possess excellent communication skills, both written and verbal. Your ability to understand customer needs and empathise with their concerns will be key to providing top-notch assistance.

If you are a self-motivated individual with a passion for problem-solving and a desire to grow in a customer-centric industry, then we want to hear from you! Immediate availability is a must. You will be joining a collaborative and vibrant team, committed to bringing out the best in each other. Please apply today!

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