To manage the day-to-day operation of the warehouse; organising staff, prioritising tasks and driving out costs arising from errors and damage. To implement productivity, quality and customer service standards and achieve the best experience for our customers whilst maintaining a high level of efficiency for the business.
Key Responsibilities
Effectively and efficiently manage the warehouse labour force to ensure all activities are completed in a timely and cost-effective manner.
- Ensure receipt and despatch of all goods is accurately carried out and recorded.
- Coach and develop employees to 'buy in' to a culture of high quality.
- Determine staffing levels and manage resources against workload.
- Ensure added value work and grade requests are carried out in line with customer requirements.
- Ensure all documentation is completed accurately and presented promptly to the warehouse office.
- Identify areas of improvement and work proactively with management to achieve.
- Work with other departments to achieve the common goal of serving our customers in the best way possible.
- Ensure the safety of staff and work with management to continually improve.
- Ensure equipment is maintained and kept in good working order and ensure breakdowns and failures are escalated promptly.
Requirements and skills
- Recent, relevant experience in a similar role and environment.
- Good man-management skills and techniques.
- Knowledge of warehouse management systems and stock control processes.
- PC skills to facilitate, maintaining of records and data retrieval.
- Can-do attitude.
- Strong communication and interpersonal skills.
- The ability to direct staff and ensure tasks are carried out.
- Good organisational and time management skills.