Role: Group Reservations Administrator
Location: London
Salary / Rate of pay: £28,000 p.a.
Platinum Recruitment is working in partnership with a popular 4Star hotel in London and we have a fantastic opportunity for a Group Reservations Administrator to join their team.
What's in it for you?
Besides the fantastic opportunity to show your talent and develop as a key member of the front office team? Take a look at some of the perks on offer:
- Employee discounts on accommodation
- Access to Wagestream
- Free laundry and dry cleaning
- Regular social outings
- Life assurance scheme
- Free use of the hotel gym
- BUPA health cash back plan
- Discounts on accommodation and food & beverage for family/friends
Salary?
£28,000 p.a. plus great money saving benefits
Why choose our client?
Are you on the hunt for a company that champions diversity and inclusion within its team? One that cultivates a dynamic culture centered on quality interactions, exception service and a little fun, then look no further!
What's involved?
As a Group Reservations Administrator your duties will vary but are not limited to, assisting with managing group reservations from the initial enquiry through to check-out, providing a seamless and personalised service, whilst ensuring the accounting and billing instructions are both accurate as well as communicated to the relevant department. Also you will monitor the folios in the Opera Cloud system (essential) and take action where necessary to minimise revenue loss. Also you will be expected to identify and capitalize on opportunities to upsell and cross-sell additional services and amenities.
If you have a minimum of 12 months experience in a Group Reservations role within hotels or similar plus have excellent communication and interpersonal skills, with the ability to build strong relationships with customers, this is a fantastic opportunity for you to apply! In addition we are looking for enthusiastic, customer focused individuals and ideally with a good knowledge of the London/UK market.
Please note that we are only accepting applications who have the right to work in the UK.
Sound like the role for you? Then we would like to hear from you!
Click Apply Now and one of the team will in touch to discuss this Group Reservations Administrator role in London
Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to £250 per recommendation.
Consultant: Helen Davies
Job Number: 928953 / INDCARE
Job Role: Group Reservations Administrator
Location: London
Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.