As a UPS Field Service Engineer, you will be pivotal in providing expert maintenance, installation, and repair services for uninterrupted power supply (UPS) systems. Focused on the M25 and M4 corridors, this role involves regular travel to client sites, requiring a proactive and customer-centric approach to ensure system reliability and performance.
Client Details
We are a leading player in the power and thermal management industry, renowned for pioneering critical infrastructure solutions that ensure the continuous operation of technology worldwide. Our extensive product and service portfolio caters to a broad spectrum of industries, supported by a robust global service network.
Description
- Perform start-ups, routine maintenance, upgrades, and emergency repairs of UPS systems.
- Adhere to safety standards and company policies, ensuring a high standard of work and compliance.
- Manage and document service tasks, aiming for a minimum 90% completion rate for planned maintenance.
- Establish and maintain strong relationships with customers, identifying sales opportunities and contributing to
business growth.
- Communicate effectively with internal teams, maintaining continuous coordination with Call Control and
management.
Profile
- HNC/HND in Electrical/Electronic Engineering or equivalent technical qualification or recognised Electrical
apprenticeship.
- At least 2 years of field service experience, specifically with UPS systems or related power management
equipment.
- Demonstrated ability in power electronics, DC power supplies, and medium voltage applications.
- Experience using test equipment such as multimeters, oscilloscopes, or power analyzers in the context of
power electronics
- Proficiency in Microsoft Office and strong administrative skills.
- Clean driving licence and flexibility for regional travel, predominantly along the M25 and M4 corridors.
Desired Skills
- Experience in avionics engineering, electronic engineering with IT integration, or similar technical fields.
- Previous experience in training or mentoring roles, particularly in a technical service environment
Job Offer
- A competitive salary range between £35,000 and £44,000, based on expertise and experience.
- Competitive salary and benefits package including 25 days holiday plus public holidays, 8% matched pension
contributions, life assurance, medical cash plan, and generous overtime compensation.
- Participation in a 1:6 call-out rota, with comprehensive support.
- Company car with a fuel card for both personal and professional use.
- Opportunity for professional growth within a globally recognised company.
- A supportive company culture that values innovation and employee development.
- Generous holiday leave and flexible working arrangements.
We encourage all interested candidates to apply for this exciting opportunity in the technology and telecoms industry.