Service Desk Administrator
Uxbridge, Middlesex
£29,000pa + Pension + Parking
If you enjoy telephone work and have good customer service skills then this role as Service Desk Administrator will really suit you.
- Managing a high volume of incoming calls from customers
- Dealing with requests for services or repairs
- Preparing quotations for works to be completed and forwarding to customers
- Producing job sheets and allocating work to be completed to field engineers
- Ensuring the relevant parts requested for jobs are available for engineering team
- Tracking jobs being completed from instigation stage to completion
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