£60K/yr
City of Westminster, England
Permanent, Variable

Head of Customer Services/Retail Banking

Posted by Prime Personnel.

A small prestigious international bank is seeking a "hands on" manager for its retail banking operations area.

Your responsibilities will include:

  • Managing a team, processing all retail banking & cashiering for the London branch and providing customer services support to RM's regarding HNWI & private banking
  • Processing payments and treasury settlements
  • Ensuring CDD/EDD is updated

Your experience must include:

  • Extensive proven and relevant retail banking/SWIFT payments/customers services experience gained in banking
  • Proven staff management skills
  • Excellent communication/presentation skills gained in front-line customer services
  • Able to work well under pressure, show initiative and good problem-solving skills

Please note this role will be working 5 days a week in the London office.