£30K/yr to £41K/yr
London, England
Contract, Variable

Programme Support Officer

Posted by Reed.

Overview of Job

This post is within the Health Equity and Clinical Governance Directorate and will support the four divisions - Health Equity & Inclusion Health, Clinical Governance & Medical Revalidation, Nursing & Allied Health Professionals and Public Health Clinical Response - to deliver their programmatic work.

The post requires significant organisational skills as well as the ability to communicate effectively with all levels of staff. Although work will be guided, the postholder will be expected to plan and prioritise their own work to ensure smooth running of multiple projects whilst also being comfortable to operate within an evolving portfolio.

The role will include ensuring projects are planned, managed, and delivered effectively, supporting the delivery of milestones. The postholder will develop and manage systems and processes to guarantee oversight, monitoring and delivery of programme targets.

Main Duties of the Job

Business Administration Support - Provide appropriate support to senior colleagues to assist in the articulation and delivery of agreed objectives and targets via an efficient, high quality, confidential and timely service

Project Management and Support- Assist and work closely with other staff members working on the relevant programmes, providing information to support planning and managing elements of projects as directed by the relevant lead or Programme Manager. Maintain project plans, supporting the provision of management information and participating in working groups.

S takeholder engagement and communications - Work collaboratively across the directorate and wider UKHSA functions and external partners. Duties may include the scheduling, organisation, execution and recording of key stakeholder forums and meetings, either face-to-face or remotely.

Quality improvement- Suggest changes to and implement policies and procedures in own work area. Work within the scope of the programme budget and the financial administrative systems and protocols within the Directorate and organisation.

Governance - Provide key project reports and support effective governance and decision making, reporting to the Directorate Governance Lead when needed.

Assurance - Support or set appropriate project assurance and engage with project reviews.

Guidance & Support - Seek appropriate support, guidance and coaching from the project community. Show commitment to personal development. Promote effective individual and team performance. Share and promote best practice and lessons learned to create a culture of learning and good practice which supports continuous improvement to optimise project delivery.

Project Performance & Controls - Develop the Project Plan and apply appropriate project principles to deliver stated objectives. Identify and set appropriate Project Controls. Track and report delivery against milestones.

We pride ourselves as being an employer of choice, where Everyone Matters promoting equality opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.

UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.

Essential criteria

  • Experience of maintaining good stakeholder relations and of working with others to achieve common goals
  • Project Management Qualification (e.g. PRINCE2 Practitioner) or experience of working in a project support role
  • Strong organisational skills and attention to detail with an ability to work at pace and prioritise work to deliver within set timescales
  • You influence others, you articulate the rationale to gain their agreement.

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