Employer description:
We are Johnson Matthey, a global leader in sustainable technologies. Our customers include many of the world's leading energy, chemicals and automotive companies. They depend on us to use our cutting-edge science to enable them to decarbonise, reduce harmful emissions and improve their sustainability. With climate change, energy supply and resource scarcity high on the agenda, this work is more critical now than ever before.
Responsibilities:
- Configure, deploy, maintain, troubleshoot and support local infrastructure, including computer workstations, laptops, printer deployment and communications, mobile devices, phones and meeting room equipment
- Assist with local area networking (including wifi) and other computer and telecommunications equipment
- Diagnose and resolve issues associated with end user-based application software, multi-user applications and operating systems
- Build and install application software on JMIT supported end user devices (PC, laptop, tablet and mobile) including new starter builds
- Maintain and update the hardware inventory for end user devices on site
- Carry out basic systems operation's duties requiring local hands and eyes support, assist backup team as with back-up tape management, supervised server restarts, LAN patching, and cabinet management
Desirable skills:
- Windows 7
- Windows 10
- Office 365
- Mobile technology
- Printer technology
- DNS, DHCP
- Working knowledge of switches and routers
- Working knowledge of desktop, laptop, server and printers
Entry requirements:
- 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
- GCSE Maths and English (or equivalents) at grades 3+ (D or above)
- Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject
You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.
If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.
For more information please visit the UK ENIC website.
Working hours:
37.5 hours per week
Benefits:
- Career progression
- Onsite parking
- Company pension
- Opportunities to gain Microsoft and VMware Certifications to further your career
Future prospects:
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.
About QA:
Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.
Interested? Apply now!