Are you a hardworking professional with experience as a Order Management Analyst ?
Do you thrive in fast-paced environments and have a passion for Customer Services?
We're looking for a self-motivated and proactive individual with strong organisational skills to join our well-known global client as an Order Management Analyst. If you've worked with SAP and have a keen eye for analysing orders, this could be the perfect next step in your career!
Role:
- Inventory checks
- Order confirmation
- Ensure pricing is set up for promotions and changing seasons
- Order to Cash management for multiple delivery channels
- Receipt and processing of standard and sample orders (including EDI)
- Invoice queries management with Accounts Receivable
- Manage customer queries and investigative any issues accordingly
- Goods outbound and goods shipped
- Report changes to delivery status, rejections, change in lead times and quantity changes
- Manage customer credits
- Ensure the correct amount of stock is held in the warehouse's
- Support the Head of Management UK with reporting
- Liaise directly with the warehouse to coordinate all repacks, labelling and special deliveries
- General administration duties
- Liaise with the warehouse to coordinate special deliveries
- On board new customers
- Deliver highest level of customer service to both internal and external contacts
- Product shipping documents
You must:
- Have used SAP,D365 or equivalent
- Excellent excel knowledge using Pivot Table and V Lookups
- Able to work well within a global team.
- Order management experience
- Have excellent communication skills
- Have a possible attitude
- Customer service
- Be able to work in a pressured environment
Benefits:
- Hybrid
- Monday to Friday- 09.00am till 17.00pm
- Bupa health care
- Free parking
- 25 Days holiday plus bank holidays
This is a great opportunity to become a Order Management Analyst, if this sounds like the challenge you are looking for then apply now!
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.