Brokerage Officer
Kingston Upon Thames
£23.58/hr
Full time: 36/hrs a week
Start date: ASAP
Role purpose
The Council is focused on delivering the best possible outcomes for its communities. To do this the Council needs employees who thrive in an agile and networked organisation and who can support continuous improvement within a constructive organisational culture.
The role reports directly to the Senior Broker.
The role is responsible for securing and setting up packages of care and support from within the local marketplace for adults with assessed care needs. This team are also responsible for any contracting activities required as a result of the commissioning process, generating the appropriate contract, Service Level Agreement and requisition, and overseeing payments for services and authorising expenditure. In addition, this role provides advice, guidance and source services for self funders as a paid service. Payments for services are the responsibility of the service user or their carer.
Main responsibilities
- Technical brokerage specialist, aligned to a designated portfolio of services (LD, MH & Day Care Services, PD & PD). Act as the primary interface between providers and the Council for sourcing services based on the aspirations and needs of the service user
- Ensure packages of care and support are set up that can meet the aspirations and needs for the Service User, through call-off processes from established framework agreements, commissioned services, spot purchasing, and direct negotiation (as appropriate).
- Provide advice, guidance and sourcing services for self funders as a paid service
- Lead negotiations with providers in accordance with guidance given by the Partnership, Strategy and Transformation team, Commercial team and Brokerage Lead and agree any variations to fees and payment arrangements. Ensure placement and package costs are within agreed rates, alongside securing value for money and a high standard service for service users and the Council
- Work with ASC Operational teams, and relevant professionals, to prioritise and monitor cases that have been approved and broker services in a timely and effective fashion, accurately reflecting the requirements of the Care Plan. Ensure all relevant processionals are kept informed of progress for sourcing services.