Job Title: Assistant Portfolio Manager
Salary: £35K + Commission OTE £45K
**Location:
London Kings Cross (with flexible home working options)
Reports To:
Portfolio Manager
About the Role:
Are you passionate about property management and eager to make a tangible impact in a fast-paced environment? We're looking for an Assistant Portfolio Manager to join our dynamic team in London on a maternity cover basis. In this role, you'll be at the forefront of managing a diverse residential property portfolio, ensuring both operational excellence and financial performance. Your responsibilities will span across void inspections, site visits, contractor meetings, data analysis, and assisting in lettings-where you can earn an additional £5-10k annually through commission.
You'll work side by side with the Portfolio Manager to deliver exceptional property management services to our prestigious London clients. From day one, you'll take on a hands-on role, helping to mobilize new assets, manage tenant move-ins, and ensure compliance with all statutory and contractual obligations. This is an exciting opportunity to engage directly with clients, influence strategy, and play a key role in the continuous improvement of our services.
Key Responsibilities:
- Portfolio Oversight: Assist with the management of property maintenance, repairs, and contractor relations, ensuring the portfolio meets all client and regulatory standards.
- Lettings Support: Actively participate in tenant viewings, right-to-rent checks, void management, and negotiations, with opportunities to earn commission.
- Client Engagement: Maintain regular communication with clients, helping to align on strategic goals and ensuring all service level agreements (SLAs) are met.
- Health & Safety Management: Monitor and maintain high standards of health and safety compliance across the portfolio, working with third-party advisors and block managers.
- Data & Reporting: Prepare detailed reports, offering insights and analysis on operational and financial performance to support client decisions.
- Continuous Improvement: Identify and implement strategies to enhance service delivery, drive cost efficiencies, and troubleshoot performance issues.
- Team Collaboration: Work closely with the wider Touchstone team to ensure seamless service delivery and support ad-hoc projects as required.
Do you have:
- Experience: A background in property management, lettings, or related fields is preferred, with a solid understanding of basic lettings legislation and property compliance.
- Skills: You should be proficient in Microsoft Office, with strong analytical and problem-solving skills, and the ability to influence and motivate others.
- Personality: We're seeking a proactive, adaptable individual with excellent communication and interpersonal skills, who enjoys problem-solving and is eager to learn and grow.
- Location: The role is based in London, with travel across the city required, but also offers flexibility for home working.
Ready to take the next step in your property management career? Apply now!
We work as one:
The key to growth is in our differences, not similarities. Alongside our partners, building a diverse, inclusive, and equal environment is at our core: everyone is made to feel welcome and encouraged to be their authentic self. Respect isn't an opt-in, it's the only way forward