Network Analyst - Water Industry
East Malling, Kent
Are you an experienced professional with a background in project support roles? Do you have a knack for creating job packs, scheduling tasks, and collaborating with field-based team members as well as desktop operational and technical teams? Our client, a leading provider of design, manufacturing, and maintenance services for water infrastructure projects, is currently seeking a Network Analyst to join their dynamic team.
About Our Client:
With a commitment to excellence and safety, our client specializes in pipework across clean water networks. They are dedicated to delivering outstanding results for their clients and fostering a culture of excellence and safety within their team.
Your Role:
As a Network Analyst, you will be responsible for creating job packs, scheduling tasks, and collaborating with both field-based team members and desktop operational and technical teams to ensure work activities are completed for clients. Your daily interactions with team members, clients, and other stakeholders will provide you with a comprehensive understanding of the clean water network. Using GIS mapping tools, you will compile asset investigations packs efficiently.
Key Responsibilities:
- Utilize geographical knowledge of areas in and around the M25, using GIS mapping sources, schematics, and street view to produce detailed work packs for Field Teams to carry out various asset investigations and on-site work activities.
- Serve as the primary contact for onsite Field Team queries, collaborating with technical and operational leads to agree on job priorities and progression support.
- Raise Stage 1 and 2 permits to work under the guidance of Network Engineers and Project Managers, ready for approval and submission.
- Liaise with the team and external stakeholders such as councils and client sites to arrange authorized site access and traffic management as required.
- Proficiently manage and schedule work for Field Teams, considering resource allocations, location of technicians, and project requirements.
- Process returning audits and update shut packs as required, including running and extending traces, identifying issues with incomplete surveys and anomalies, and working with the Technical team to agree on next steps.
- Build client relations, attending regular project progress meetings/conference calls, providing updates to stakeholders, and conducting post-project de-briefs as required.
- Vigilantly and accurately update all trackers, including project progress, identifying changes and blockers, and completions.
- Track project documentation and action any outstanding administration requirements, including updating relevant master trackers and liaising with stakeholders for updates.
- Become proficient with all company software packages, such as Jobwatch, iAuditor, Staysafe, Office365, MCM, and DropBox.
Skills and Qualifications:
- Minimum of 2 years in a similar project support role.
- Proven experience of working within a project life cycle.
- Proficient use of Office365 including MS Word, Outlook, PowerPoint, Teams, and Zoom.
Personal Specifications:
- Confident communication skills via phone, email, and face-to-face.
- Ability to effectively problem-solve.
- Possess analytical skills and exceptional attention to detail.
- Ability to create and present clear and detailed work plans.
- Aptitude for logistics and an understanding of the operational needs of projects.
- Ability to multi-task and work across multiple projects.
Employment Specifics and Package:
- Job Title: Network Analyst
- Contract Type: Full-Time, Permanent
- Weekly Hours: 37.5 hours per week (Monday to Friday, flexible between 8 am and 6 pm)
- Salary: £28,000 - £35,000 per annum (dependent on experience)
- Pension: 4% employer contribution
- Location: Head office, hybrid working effective post successful completion of probation
- Probation Period: 6 months from start date
Additional Benefits:
- Health & Lifestyle Rewards Scheme with Benenden Health (including discounts at 3500+ retailers, 24/7 GP service for you and your family, access to private healthcare, and more).
- An additional day per year earned after five consecutive years of employment, capped at 30 days excluding bank holidays.
- 1% above national minimum for employer's contribution to your auto-enrolment pension fund.
- Flexible hybrid working currently set at 3:2 (office/site to home working) after successful probation.
- Funding of relevant professional qualifications and memberships in line with our company Training and Professional Memberships Policy should this be desired or required for your role.
- 2x Companywide team meetings including Summer Team Building event and Christmas Party.
- An annual appraisal and a Companywide salary review each year.
If you're ready to take on a challenging and rewarding role in the water industry, apply now to join our client's dynamic team as a Network Analyst.