After Sales Administrator
- Job Type: Full-time
- Location: In person, on site
- Schedule: Monday to Friday
We are seeking an After Sales Administrator to join our clients team. The ideal candidate will have experience in sales administration, client engagement, and possess strong organisational skills.
Day to Day of the role:
- Log enquiries on AX and send enquiry acknowledgements to clients.
- Issue Spares & Repeat bundle quotations to Clients, including requesting quotes from Vendors.
- Process client purchase orders for Spares, Repeat Bundles, and site services.
- Create BOM for spare parts, route cards, and works orders.
- Prepare handover emails for Repeat Bundles to the UK Project Department.
- Follow up on quotations actively and work towards converting them into orders.
- Provide clerical and administrative support for the After Sales Department.
- Issue repair/modification quotations.
- Create and issue SPIRS for document control and clients when required.
- Update Open Orders document for spares to help ensure monthly output targets are achieved.
- Arrange travel for Site Engineers, including liaising with travel agencies and booking hotels.
- Issue Preliminary and Final Jobpacks for Site Engineers.
- Complete site invoicing upon the return of site engineers.
- Cover for department staff when required and manage telephone communications effectively.
Required Skills & Qualifications:
- Proven experience in sales coordination or a similar administrative role.
- Strong organisational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Proficiency in using CRM systems and Microsoft Office Suite.
- Ability to work independently and as part of a team.
- Attention to detail and problem-solving skills.
Benefits:
- Company pension scheme.
- Early finish on Fridays.
- Cycle to work scheme.
- On-site parking available.
- Sick pay provision.
- Complimentary tea, coffee, milk, and fresh fruit.