The Role
Are you a highly motivated and experienced Team Manager? Do you relish the opportunity to use your excellent interpersonal skills to manage, lead, mentor and develop a team to provide efficient, high quality and safe services to our patients? If so, we would love to hear from you.
We are seeking a Team Manager to join our team and manage the people of our NHS 111 and Out of Hours Integrated Urgent Care services. You will support direct service delivery by maintaining all records relating to our people. You will analyse and produce evidenced reports, using real time performance management data to manage individual contributions. You will be a visible and accessible leader able to recruit new people, new skills, and mentor colleagues in the team to be the best they can be.
This may be in both face to face and virtual environments. You will be responsible for ensuring our people deliver and meet contractual and organisational key performance indicators, supported by your operational knowledge of standard operating procedures, protocols, and systems. You will lead and develop your teams through regular 1-1's, team meetings and Performance Development Reviews (PDRs), as well as working with the Learning and Experience team to support training and development needs and career progression.
You will have a key role in the development of IC24 Integrated Urgent Care Services (IUC) across all contracts and regions as we continue to align and mature as a provider.
This is a fantastic opportunity to join a team where you will be able to demonstrate your experience of people management, alongside your initiative, flexibility, and problem-solving skills.
Who are we?
We are Integrated Care 24 (IC24), the leading not for profit Social Enterprise providing innovative and patient focused primary care services. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary care support services.
Location Based at our Norfolk office
Hours Available 18.5 hours per week
Term Permanent
What's in it for you:
- Hourly pay of £16.11 -£18.26 dependent on experience
- Enhanced bank holiday, weekend, and evening rates
- Generous annual leave entitlement
- Opportunity to join the NHS Pension Scheme
- Free 24/7 independent counselling service
- Learning and development opportunities for career progression
- Free membership to our reward and discount platform
- Access to Blue Light Card and other NHS Discount Schemes
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory enhanced DBS disclosure and two references
Closing date: 31st May 2024
If a suitable candidate is found before the closing date, the advert will be closed early.
We celebrate brave ideas and brave people.
careers.ic24.org.uk
We are committed to providing equal opportunities for all people and we particularly encourage applications from ethnic minorities, applicants with a disability and those from other under-represented groups.
If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team