Supervisor - Waterfront Street Kitchen and Bar (ExCel London)
We are introducing London's new entertainment district.
'Immerse LDN' is dedicated to showcasing world-class immersive experiences and original productions across brand-new purpose built venue space in the heart of London's Royal Docks - set to the backdrop of ExCel London's waterfront.
As part of a programme of continued investment and expansion of the Excel London campus, ExCel London Hospitality is opening a brand new street food dining destination. The Waterfront Street Kitchen and Bar will offer a fresh and modern street food dining experience.
Overall Purpose of the role:
As the Supervisor of Waterfront Street Kitchen and Bar, you will collaborate with the key stakeholders to ensure smooth daily operations. As well as, supervise, train, and motivate our talented team of servers, bartenders, and kitchen staff.
More info about the role:
- Maintain high standards of food quality, presentation, and service
- Handle guest inquiries, resolve issues, and ensure guest satisfaction
- Manage inventory, order supplies, and control costs
- Uphold health and safety standards to ensure a safe dining environment
- Contribute to financial success through budget management and revenue generation
Hours of work will be determined by the needs of the business and subject to the Working Time Directive and any Workforce agreement that is in place. This role will involve evening and weekend working.
We ensure that you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Medicash – Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
- Aviva Digicare – Free annual healthcare check
- Exclusive Benefits and Wellbeing site (Perks at Work)
- Entertainment discounts – up to 55% off cinema tickets
- Health + Wellbeing discounts – Discounts for Nuffield Health (20%) and Pure Gym (10%) and many more
- Travel discounts – Discounts with holiday companies such as TUI and Expedia
- Shopping discounts – Save up to 15% at high street and online stores by purchasing Shopping Cards
- Free meals on duty
- Pension scheme and Life Assurance
- Employee Assistance Programme
- 23 days annual leave plus BH's and an additional day off for your birthday!
- Competitive and supportive family benefits
- Holiday purchase scheme
- On-going training, development and career pathways
- Professional subscriptions paid
- Financial wellbeing programme and preferred rates on salary finance products
Who we are:
Levy UK + Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.
In the UK, we are proud to have a wealth of long-standing partnerships with venues across sports, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.
We are culinary champions – it's what we do and it's what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences.
Focussed on ‘doing the right thing' for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.
We have a commitment to being Net Zero by 2027, are official partners of the British Paralympic Association, and are proud to pay all our team members at least the Real Living Wage or London Living Wage.
About you:
- Proven experience in food and beverage supervision or a related role
- Exceptional leadership and communication skills
- Strong attention to detail and organisational abilities
- A passion for delivering outstanding guest experiences
- Knowledge of food safety regulations and industry trends
- Ability to thrive in a fast-paced, high-pressure environment
- Flexibility to work evenings, weekends, and holidays as needed
At Levy UK + Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.
Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.