A London based University are looking for a Credit Controller (Student Income) to join their team. The role will serve as the primary point of contact for student inquiries related to tuition fees, with a specialisation in processing refunds.
Job duties:
- Assess student refund claims and lead on the student refund process
- Handle student exemptions such as discounts, fee waivers, and scholarships, and providing advice on financial liabilities for study breaks
- Manage invoicing for students, sponsors, and apprenticeships, as well as handling third-party and sponsor contracts
- Participating in enrolment, deregistration, housing fee queries, and maintaining overseas student data
Candidate profile:
- Experience working in Higher or Further Education with knowledge of Student Finance England
- Experience processing refunds
- Ability to demonstrate that you are highly organised and have excellent communication skills (both written and verbally)
- Confident navigating Microsoft Excel (ability to perform VLOOKUPS and Pivot tables)
Job information:
- Hourly rate: £19.06
- Per annum salary: £31,402
- Contract: 6 months temporary with the opportunity to apply for the permanent role
- Hybrid working: 1 day on site, 4 days working from home
Vacancy ref: J84181
This vacancy will be actively shortlisted so early applications are encouraged.
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.