About the company
A SaaS business at the heart of one of the world's booming industries, Fuuse has recently completed a significant funding round, and are experiencing exceptional growth. To support that growth and the execution of their vision and strategy, they are now looking to appoint and experienced COO.
The Role
Ideally from a SaaS background, you will be able to take responsibility for delivering on core objectives, making strategy a reality and successfully managing rapid growth and the challenges it presents. You will be a key leader in driving operational excellence, delivery on strategic initiatives and business performance across the company, as well as overseeing day-to-day operations and drive initiatives to support business growth and expansion. To achieve this, you'll be a trusted partner working with the CEO, board and executive team to shape the long-term strategic goals and subsequently lead, manage and implement projects to achieve these goals.
- Execution and delivery of the company's strategy, putting in place the systems and processes that will support the delivery of its core revenue objectives.
- Operational systems and processes, including implementation of new processes and systems that enable the company to scale.
- Project management. Leading projects with strong overview of problem, solution, key benefits, accountability and success criteria that deliver on strategic plans.
- Senior leadership accountability. Ensuring our SLT are aligned and delivering on our objectives and agreed goals and KPIs.
- Drive improved reporting and analysis of internal KPIs, so the company has strong visibility of performance and can use this to accelerate new targets and objectives.
- Overseeing revenue operations and operational delivery of new products, propositions and services.
- People. Recruiting and shaping great teams, including overseeing employee productivity, building a positive, inclusive culture ensuring team members thrive.
- Compliance. Ensuring compliance with regulatory requirements and quality standards.
- Risk. Identifying and mitigating operational risks.
- Legals. Overseeing our legal team and the improvement of contract processes.
- Workplace. Ensuring where we work be that in Lancaster, London or remotely at home be as productive and effective as possible.
The Person
An executor and finisher who enjoys a fast-paced, high growth environment, you will have:
- Proven experience as COO (or similar role) in executive leadership positions ideally in a scaling SaaS business.
- Significant experience developing scalable, organisational processes.
- Exceptional communication skills
- A solid grasp of data analysis and performance metrics.
- Excellent mentoring, coaching, leadership and people management
Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates