We are seeking a motivated and flexible Administration Assistant to join our small, busy and specialist team to provide comprehensive administrative support to our staff and service users. CAFIS is a friendly and welcoming team who provide a range of Post Adoption Support services to adoptive parents and their children, birth relatives and adopted adults across Kent, Medway and Bexley.
If you are seeking a role that is varied, interesting and rewarding then read on.
Key requirements:
- Provide support to our Social Workers and Project Workers in all areas of administrative tasks.
- Use a wide range of IT systems for communication, recording and reporting purposes - e.g. Word, Excel, Outlook and database systems.
- Able to work effectively as part of a highly capable team and on your own initiative.
- Competently maintain accurate and up to date paper and electronic records.
- Answer and respond to telephone call and email enquiries.
- Able to work in a professional and non-judgemental way with all service users.
- Able to remain independent, regulate your own emotions in challenging situations and seek appropriate support within CAFIS when needed.
- Highly organised and contribute to office management.
- Prioritise own workload and meet tight deadlines.
- Maintain strict confidentiality and work within data protection guidelines.
Additional information:
Please note this post is advertised as a part time office-based position for 4 days a week, Monday - Thursday. You will be based at our office in Faversham, Kent. Flexibility would be considered following completion of the probation period for the right applicant.
Although this contract has a permanent status, please be aware that this post is subject to funding currently up to 30th September 2027. Therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement.
When completing your application please refer to your skills, knowledge and experience in relation to the Person Specification and Job Description document. This should be done with an understanding of the context of the service described.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's? values .? We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our?People & Culture? Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.
Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band - this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.? More details on Barnardo's pay framework can be found upon application.
Benefits
Workplace Offer: What it means for you
The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.
- Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
- 26 days annual leave plus bank holidays, increasing after 5 years service
- The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
- A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
- Service related sick pay from day 1
- Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
- Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
- Cycle2work scheme
- Interest free season ticket loans
- Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
- 20% discount at Barnardo's stores
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
- Free access to round the clock employee assistance program for advice and support
- Access to Barnardo's Learning and Development offer
- T&C's apply based on contract