SENIOR SERVICE DESK ENGINEER
- Salary up to £31,500 plus benefits
- Based in Manchester
- Opportunity to join a globally recognised organisation
ABOUT THE CLIENT:
My client are a globally recognised organisation who you can trust, with their nearly 25 year expertise and ever growing development teams, they have become a leading name in their industry. Currently, they are looking for a Senior Service Desk Engineer to join their team, to guide and influence with their technical knowhow.
THE BENEFITS:
- Excellent company bonus structure based on personal performance.
- Company pension scheme
- 25 days holiday, bank holidays & birthday off
- Life assurance
- Development and training opportunities for career progression
- Eye care + free gym membership
- Company events and lunches
THE SENIOR SERVICE DESK ENGINEER ROLE:
- Dealing with escalations from Service Desk
- Completion of BAU work
- Guidance and coaching of other Service Desk members
- Shift lead when required in the absence of management
SENIOR SERVICE DESK ENGINEER - ESSENTIAL SKILLS:
- Knowledge of technologies including Active Directory and Citrix
- Experience in a leadership capacity
- Ability to work to guided SLA and communicate with a team
- Excellent interpersonal skills and ability to adapt to any given circumstances
- ITIL background
TO BE CONSIDERED:
Please either apply through this advert or emailing me directly via . For further information please call me: // . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.
KEY SKILLS:
Active Directory, Citrix, Teams, Office, Microsoft, Escalation, Ticketing, Management