Summary
Working within a bustling atmosphere as part of passionate team, you'll play a core part in providing fantastic customer service.
The Hours: 15 hours a week, split over 5days
The Salary: £11.50 per hour
Duration: Permanent
For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
What it's like to work here
Reporting into the Visitor Operations & Experience manager, you'll play a vital part in ensuring presentation standards are upheld alongside supporting the conservation of this historic building.
Houghton Mill is the last working watermill on the River Great Ouse. With a charming riverside location, the property includes the Mill, a tearoom and a campsite. The small but ambitious team at the property work collaboratively together to provide access to the surrounding countryside and an engaging visitor experience which includes milling flour that can then be purchased onsite. A strong team spirit and collaborative working environment is key to the success of Houghton Mill.
What you'll be doing
As a General Cleaner, you'll go out of your way for others and you'll help to make our property an extra special place to visit. You'll turn your practical hand to all sorts of cleaning, ensuring all our facilities are kept in good working order. You'll ensure the highest standards of customer service across the property by always implementing a ‘customer comes first' attitude.
You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role.
Who we're looking for
You'll be:
- Helpful & Friendly
- Customer focused with a positive attitude
- Enthusiastic with a willingness to learn
- A team player, but also can work on your own initiative
The package
The National Trust has the motto ‘For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Rental deposit loan scheme
- Season ticket loan
- EV car lease scheme
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
Click here to find out more about the benefits we offer to support you.