Service Coordinator
London
A fantastic opportunity to join a company big enough to provide but small enough to care. They are small, regionally focused business, having the luxury and benefit of being part of a wider group of businesses within the Fire Protection, Security & Building Management Systems industry. They are looking for an experienced Service Coordinator to join the team.
£29,000
Full time | Office based | Pension | Life Assurance | 20 days' holiday plus Bank Holidays
Main Responsibilities
- Work closely with Customer Services Team
- Providing quality inbound and outbound telephone and email support
- Respond quickly and positively to client communications
- Managing customer queries
- Processing orders, returns and exchanges via email and telephone
- Working with the Operations Team to improve customer experience
- Invoicing and quoting from engineer reports
- Processing of sales and purchase invoices
- Planning/scheduling maintenance and reactive works.
- Invoicing clients
Knowledge and Experiences
- 2 years' experience in a similar role
- Proven ability to work accurately and to deadlines
- Work independently
- To be able to liaise effectively between colleagues and external parties
- Five or more GCSEs including maths and English to a minimum of ‘C' level
- Experience with Microsoft Excel and Word
If you are local to the area and seeking a new Servile Controller position, then please apply now. If your application is successful a 4way member will be in touch.