Sales Administrator
Hours: Full time (office based) Monday - Friday
Location: Maidstone, Kent (Driving license is essential)
Salary: £18,000 - £21,000
As a result of continued growth, we are currently looking for a Sales Administrator to join our continually expanding Administration Team in Maidstone, Kent.
We are looking for a conscientious, detail orientated person who has a passion for providing high levels of customer service, has a great work ethic and all round skills.
The position is ideal for someone who is looking for experience in a fast passed, friendly office environment. For the right candidate, we can offer a full-time position, genuine career progression and a competitive remuneration package.
Who are we?
Ideal Response is the UK's leading disaster recovery specialists with over 20 years' experience.
Offering a range of damage restoration, environmental and specialist hygiene solutions, Ideal Response deliver the most advanced and efficient solutions in property restoration faced by both domestic and business owners.
Daily responsibilities:
- Answering phone calls and dealing efficiently with everyday customer enquiries
- Processing new purchase orders for customers
- Assist customers with completing credit application forms and processing credit requests
- Collaborate with the operations team to coordinate sales activities and ensure seamless execution of orders
- Monitor the progress of cases and update the relevant department accordingly
- Use of our internal computer systems and Microsoft Office applications
- General administrative support and other relevant assistance to the sales team
Experience and skills required:
- Highly organised, with ability to follow direction and priorities own workload
- Hardworking, proactive, motivated and personable
- Positive approach to dealing with challenges
- Excellent communication skills both verbal and written
- Confident in communicating at all levels, internally and externally
- Ability and desire to learn new systems and ways of working
- Computer literate and experience of Microsoft programs such as Outlook, Word & Excel
- Desire to continually provide great customer service
- Previous experience within a similar role
Company Benefits:
- Team lunches
- Individual and team incentives
- 20 days annual leave + bank holidays
- Rewarding bonus structure
If you think you'd be a good fit, then we'd love to hear from you... Please aply now for immediate consideration!