Company Description
Location: Glasgow (site based - 2 days from home)
As a global leader in sustainability, quality, and integrity, our 99,600-strong workforce across 2,600 offices and labs is dedicated to fostering a safer, more connected world. Our services impact every facet of daily life, enhancing the safety of food, consumer products, transport, and healthcare, to advancing nuclear industry testing. Your role is crucial in providing safer products, superior services, and maintaining societal connectivity.
SGS values your hard work and commitment. As a member of our team, you'll enjoy benefits such as performance bonuses, private healthcare, a robust pension plan with life insurance, and increasing annual leave with service. Additional perks include a day off on your birthday, gym and retail discounts, an electric car lease program, extended parental leave, service recognition, Christmas vouchers, and wellness programs.
Job Description
Join our dynamic team as a client focused Project Manager. You'll lead the charge in managing innovative projects. This role is ideal for individuals who thrive in collaboration with diverse teams and are eager to make a significant impact in the life sciences field.
Key Responsibilities:
- Be the main point of contact for a range of clients, from project initiation through to completion. Provide a high level of customer service, ensuring client queries are addressed in a timely manner and to a high standard.
- Manage a variety or projects, ensuring timelines are met and any issues are resolved in a timely manner.
- Lead calls with clients where required
- Provide technical support for both ongoing and new projects.
- Support Subcontract/PM in sourcing assays upon request, ensuring they meet clients' needs and are fit for purpose.
- Ensure Client Support and Test Item Management team have the correct information for upcoming work to ensure proper handling.
- Offer backup support for the logistics of shipments to subcontractors.
- Work with the Health and Safety team to manage GMO Risk Assessments effectively.
- Aid clients during pre-testing and ongoing testing phases, ensuring their requirements are precisely met.
- Assist PM in creating KPIs for monthly targets (Revenue/OTD/Samples Received) to be presented to management
Qualifications
We're seeking a candidate with a robust skill set and knowledge base to join our dynamic team. We're interested in candidates with proven experience in the life science industry (preferably biosafety) with the ability to prioritise tasks to meet team objectives.
A background in Life Sciences is essential, preferably in a Project Management role or laboratory work with transferable skills.
The ideal candidate will possess:
- Exceptional organisational skills with the capacity to handle multiple projects simultaneously.
- Familiarity with regulatory standards (FDA/EP/Compendia methods, etc.) is preferrable.
- Proficiency in IT, including Microsoft Office Suite and CRM systems, particularly Excel and Word.
- Outstanding communication and interpersonal abilities.
- A keen eye for detail and a strong understanding of customer needs.
If you meet the above criteria and are looking for an exciting opportunity, we would love to hear from you.
Additional Information
SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, colour, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.
APPLY NOW for full consideration, you can be sure that your application will be treated confidentially and impartially, and you will always receive an update within 10 business days.